Policies

IMPORTANT POLICY INFORMATION

25% required at the time of booking & a copy of driver's license. Must be a minimum of 25 years of age to rent.
Balance is due two weeks before arrival.
A rental agreement will also be sent two weeks prior to your arrival.

You may cancel within 24 hours of booking and receive a full refund, if more than 15 days before arrival date.
Cancellations after 24 hour period and prior UP TO to 15 days before your arrival date will receive a full refund less a $75.00 cancellation fee and your initial processing fee. (Excludes holiday reservations.)
Cancellations made between 6-14 days from arrival date will receive a credit voucher for full rental amount less a $75.00 cancellation fee to use within one year of date of cancellation.
Cancellations 5 days or less, no- shows or same day cancellations will forfeit the full rental balance.
In the event of a government shutdown, pandemic, or any other uncontrollable event, vouchers will be issued instead of refunds.

Pets are allowed but a pet deposit will be required.
No more than 2 dogs, less than 50 pounds each.
Please be responsible when bringing your fur babies with you and kennel them when you are away.

Television reception and cell service can be sketchy depending upon location of the campground. Please plan accordingly.
The delivery time of the camper will be some time between 12:00 pm and 7:00 pm. We will be in contact with you as your trip approaches for a more exact time.
Check out time for the camper is 10:00 am. However, you are welcome to stay on the camp site until the campground's check out time.
When booking your site for delivery, it is your responsibility to book a site that is appropriate for the unit you have chosen. We do not issue refunds if we attempt to deliver and you have booked a site not suitable for the unit you have reserved.
Cozy Camper Rental, LLC is solely owned and operated. Cozy Camper Rental, LLC is not responsible for any lost or stolen items while you are renting our camper.